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Frequently Asked Questions
Answers to the chimney and roofing questions NJ homeowners ask us most — straight from our crew, no runaround.
Why Call Top Notch 1 Chimney?
Top Notch 1 Chimney has served New Jersey homeowners since 2012 with honest pricing, certified technicians, and a commitment to safety on every job. Call today for a free, no-obligation estimate. Rebuilds, repairs, linings, and more — backed by warranties up to 50 years. We'll walk you through every detail before any work begins. Family-owned, A+ BBB rated, and Google Guaranteed.










Frequently Asked Questions
A full chimney rebuild is usually the right call when the damage goes deeper than the surface — things like large cracks running through multiple courses of brick, a chimney that's leaning or pulling away from the house, or mortar joints that have eroded so far you can push a finger into them. If a repair would only be patching over a bigger structural issue, tearing it down and starting fresh is the safer, longer-lasting move.
A chimney repair fixes specific problem areas — replacing cracked bricks, repointing mortar joints, patching a damaged crown. A rebuild means we take the chimney down (sometimes to the roofline, sometimes all the way) and build it back up from scratch with new materials. Repairs work when the structure is still sound. Rebuilds are for when it's not.
Yes — matching the original brick is something we put real effort into. We look at the color, texture, and size of your existing brick and source a match so the finished rebuild blends with the rest of your home. It won't look like a brand-new chimney stuck on top of an old house.
Most residential chimney rebuilds take a few days, depending on the size and how far down we need to go. Weather can push the timeline — we won't lay brick in the rain or in freezing temps, because that compromises the mortar. We'll give you a realistic window when we assess the job.
In most NJ municipalities, yes — a full chimney rebuild requires a building permit. The specifics depend on your town. We handle the process and make sure the work meets code. That's one less thing you need to worry about.
It depends on the cause. If your chimney was damaged by a storm, fire, or a fallen tree, your homeowner's policy may cover the rebuild. Normal wear and tear over time? That's usually on you. Check with your insurance company first — and we're happy to provide documentation if they need it.
We protect your roof throughout the rebuild. When we tear down and rebuild above the roofline, we also install new flashing where the chimney meets the roof — that's the seal that keeps water out. If there's any roofing work needed around the base, our roofing crew handles it as part of the project.
No. Your fireplace and any appliances venting through the chimney need to stay off during the entire rebuild. Once the work is done and everything is inspected, you're good to go. Safety first — always.
It depends on where the damage is. Most residential rebuilds start at the roofline — the section above the roof takes the worst beating from weather. But if the damage extends below the roofline or into the foundation, we'll go as far down as we need to. We'll show you exactly what's going on during the assessment.
A damaged chimney is a red flag on any home inspection. Rebuilding it removes that problem entirely and gives the buyer confidence in the structure. It's not a flashy renovation, but it protects your home's value — and can prevent a deal from falling through during a sale.
Every new chimney build we do is backed by a strong warranty on both materials and workmanship. We'll walk you through the details when we quote the project so you know exactly what's covered and for how long.
We can — but we won't if conditions aren't right. Mortar needs to cure properly, and freezing temperatures mess with that process. If you reach out in winter, we'll assess the situation and let you know if we can start right away or if it makes more sense to schedule for a dry stretch.
The biggest culprit is water. Rain, snow, and ice get into the mortar joints and brick over the years and break them down from the inside out — it's called the freeze-thaw cycle. Poor original construction, missing caps, cracked crowns, and storm damage speed the process up. By the time you see crumbling brick or a visible lean, the damage has usually been building for a while.
Yes. A new crown and cap are standard on every rebuild we do. The crown seals the top of the chimney structure and the cap covers the flue opening — both are critical for keeping water and animals out. You're getting a complete, finished chimney top to bottom.
There's debris involved — we're tearing down brick, after all. But we protect your property during the work and clean everything up when we're done. That's not a sales pitch, it's how the founders run the business. You'll come home to a finished chimney and a clean yard.
Absolutely. We've rebuilt chimneys that were leaning hard, missing entire sections, or had bricks falling into the yard. The key is getting it assessed quickly — the longer a partial collapse sits, the more damage it can cause to the roof, flashing, and interior. Reach out and we'll get someone there fast.
The most common signs are crumbling or missing mortar between bricks, white staining on the outside of the chimney (that's called efflorescence), cracked or loose bricks, and water stains on the ceiling or walls near the chimney. If you see any of these, it's worth getting a professional look before the problem gets worse.
Repointing means removing the old, damaged mortar between your bricks and replacing it with fresh mortar. You need it when the joints start cracking, crumbling, or receding — basically when the "glue" holding your chimney together is failing. Catching it early with a targeted repair can save you from needing a full rebuild down the road.
Every chimney is different, so there's no one-size-fits-all number. The scope of the damage, how accessible the chimney is, and what materials are needed all factor in. We assess the job in person and give you a clear number on the spot — no guessing games, no waiting around for a callback.
In most cases, yes. If the damage is limited to a few cracked or spalling bricks and the rest of the structure is solid, we can cut out the bad bricks and set new ones that match the originals. It's a targeted repair — much less involved than a rebuild and just as durable when done right.
Small problems become big ones. A cracked mortar joint lets water in. Water freezes, expands, and cracks the brick itself. One bad brick becomes five. Next thing you know, you've got a structural issue that needs a full rebuild instead of a simple repair. Catching damage early almost always costs less.
That's efflorescence — mineral salts that get pushed to the surface when water moves through the brick. It's not just cosmetic. It means moisture is getting into the masonry, and that leads to real damage over time. If you're seeing it, it's a good idea to get the chimney checked out before the underlying issue gets worse.
Once a year is the standard recommendation. The best time is before heating season starts — fall is ideal. An annual inspection catches small problems before they turn into expensive ones. Check out our chimney maintenance guide for more on what to look for between professional visits.
It depends on the height and location of the damage. Some repairs can be done from the roof with standard safety equipment. Taller chimneys or bigger jobs may need scaffolding or a lift. We figure that out during the assessment and factor it into the quote — no surprise charges.
We wouldn't recommend it. Chimney work happens on your roof, involves structural masonry, and affects the safety of your heating system. A bad mortar mix, an improper brick set, or a missed crack can lead to water damage or even a fire hazard. This is one of those things worth doing right with a licensed crew.
Spalling is when the face of a brick chips, flakes, or pops off. It happens when moisture gets trapped inside the brick and then freezes. Over time, that freeze-thaw cycle literally breaks the brick apart from the inside. Spalling bricks need to be replaced — the damage only gets worse if left alone.
Absolutely. The spot where your chimney meets the roof — sealed by flashing — is one of the most common leak points on any house. If the flashing is cracked, rusted, or pulling away, water gets in. And if the chimney bricks or crown are damaged, water runs down the structure and into the roof from above. We check all of it during a chimney repair assessment.
The crown is the concrete or mortar slab on top of your chimney — it's the first line of defense against rain, snow, and ice. Crowns crack from age, weather exposure, and sometimes poor original construction. Once cracked, water gets inside the chimney structure and starts causing real damage. A crown repair or replacement is one of the most important fixes we do.
Yes. Flashing repair and replacement is part of what we do on almost every chimney job. If the flashing is the problem, we'll fix it. If the chimney work requires new flashing anyway, we include it. Either way, you won't have a gap between your chimney and roof when we're done.
Yes, and it's more common than people think. Water stains on the ceiling or walls near the chimney, peeling wallpaper, a damp smell in the attic — all of these can point to a chimney issue. The water finds its way in through cracked bricks, bad flashing, or a damaged crown, then travels down inside the wall. A chimney inspection can pinpoint the source fast.
A quality repair with the right materials should hold up for many years. The lifespan depends on the type of repair, your chimney's exposure to weather, and whether the underlying issue was fully addressed. That's why we don't do patch jobs — we fix the root cause so it lasts.
Strongly recommended. Chimney damage shows up on home inspections and gives buyers a reason to negotiate your price down — or walk away entirely. Fixing it beforehand removes the issue and shows you've maintained the property. It's one of those repairs that pays for itself at closing.
A few missing shingles or a small leak can usually be repaired. But if your roof is 20+ years old, has widespread damage, or you're seeing issues in multiple areas at once, a full replacement is likely the smarter investment. We'll tell you honestly which one makes sense for your situation — we don't push replacements when a repair will do.
We use GAF and Owens Corning shingles — two of the most trusted names in residential roofing. Both offer strong warranties and hold up well against New Jersey's mix of heat, cold, rain, and wind. We'll help you pick the right product for your home and budget.
Most residential roof replacements take a few days. The exact timeline depends on the size of your roof, the weather, and whether we find any decking damage that needs to be addressed underneath. We'll give you a clear timeframe during the assessment so you can plan around it.
Yes. Gutters are part of your roof system, and we handle them alongside roofing work. Whether it's a repair, a replacement, or new gutter installation as part of a full roof job, we've got it covered.
Missing or curling shingles, granules collecting in your gutters, water stains on the ceiling, daylight visible through the attic, and sagging spots on the roofline. Any one of these is worth a closer look. If you see shingle debris in the yard after a storm, that's a good time to get in touch.
If the damage is limited to one area and the rest of the roof is in good shape, a section repair is absolutely an option. We match the new shingles to the existing ones as closely as possible. We won't tell you to replace the whole roof if you don't need to.
It can, especially if your current roof has poor ventilation or damaged underlayment. A properly installed new roof with good insulation and ventilation keeps your home cooler in summer and warmer in winter. That means your HVAC system works less — and you notice it on your bill.
You don't have to be, but someone should be reachable by phone. We may need to confirm a detail or show you something we find once the old shingles are off. The work happens outside, so your daily routine inside the house doesn't need to stop.
In most cases, yes. Wind, hail, and fallen trees are typically covered under your homeowner's policy. Document the damage with photos, file your claim, and let your insurance company know you have a licensed contractor ready to do the work. We can provide whatever documentation they need.
With quality materials and proper installation, a residential asphalt shingle roof in NJ should last 25–30 years or more. The manufacturers we work with — GAF and Owens Corning — back their products with strong warranties. Proper ventilation and regular maintenance go a long way in getting the full life out of it.
Yes, but conditions matter. Shingles need to seal properly, and extreme cold can make them brittle during installation. We schedule winter jobs on days when the weather cooperates. If your roof is actively leaking, we won't make you wait until spring — we'll get it handled safely.
Both are excellent. They differ slightly in style options, warranty structures, and color choices, but both are top-tier products built for longevity. We carry both and can walk you through the differences when we assess your roofing project. Either way, you're getting a solid roof.
Not necessarily, but the two are connected. A chimney rebuild always involves new flashing, and we'll inspect the surrounding roof area while we're up there. If your roof is in good shape, we leave it alone. If we spot issues, we'll let you know — and since we handle roofing too, we can knock it all out in one project.
Every full roof replacement we do comes with a strong warranty covering both the materials and our workmanship. We'll go over the exact terms during the quote so you know what's covered before any work starts.
A chimney liner is the inner lining inside your chimney that channels exhaust gases safely out of your home. It protects the chimney walls from heat and corrosion, improves draft efficiency, and keeps dangerous gases like carbon monoxide from leaking into your living space. If your chimney vents a furnace, boiler, or water heater, a functioning liner is a must.
Common signs include pieces of clay or tile falling into the firebox, a strong odor when the heating system runs, condensation or moisture inside the chimney, and poor heating performance. An older home with the original clay tile liner is especially worth checking — those liners don't last forever. A liner inspection can tell you exactly where things stand.
We install Lifetime Lining Systems — a high-quality stainless steel liner designed for residential heating systems. It's durable, corrosion-resistant, and backed by a strong warranty. Our CSIA certified technicians size and install it specifically for your chimney and appliance setup.
Yes, and it's one of the most common reasons people call us. Older chimneys often have cracked or deteriorated clay tile liners — or no liner at all. We run a new stainless steel liner down through the existing chimney, so there's no need to tear anything apart. It's a straightforward upgrade that makes the system safe and efficient.
Yes. Gas furnaces produce exhaust gases — including carbon monoxide — that need a clear, sealed path out of your home. A properly sized chimney liner ensures those gases vent safely. If your furnace is venting through an unlined or damaged chimney, it's a safety issue worth addressing.
Most residential liner installations are completed in a single day. The timeline depends on the chimney's height, condition, and whether any prep work is needed inside. We'll give you a clear picture of the timeline when we assess the job.
Clay tile liners are the original style found in older homes — they're made of stacked terracotta tiles. They work fine until they crack, shift, or deteriorate. Stainless steel liners are the modern upgrade — they're flexible, durable, and resist corrosion from combustion gases. When we replace a liner, we use stainless steel because it lasts longer and performs better.
Yes — and this is one of the most serious chimney safety issues. A cracked or deteriorated liner can allow carbon monoxide and other combustion gases to seep through the chimney walls and into your home. CO is odorless and colorless, so you won't know it's happening without a detector. If your liner is compromised, getting it replaced isn't optional — it's urgent.
It can. A properly sized liner improves draft, which means your furnace or boiler runs more efficiently. An oversized or damaged liner creates poor airflow, and your heating system has to work harder. A new lining system matched to your appliance helps everything run the way it's supposed to.
Building codes generally require a functioning liner for any chimney that vents a heating appliance. The specifics vary by municipality, but the intent is the same — safe venting of combustion gases. If you're upgrading your heating system or selling your home, a liner inspection is often part of the process.
The lining system we install comes with a strong manufacturer warranty, and we back our installation work separately. We'll walk you through both during the quoting process so there are no surprises.
Yes. If the existing liner has failed — whether it's cracked clay tiles or an old stainless liner past its lifespan — we remove or bypass it and install a new one. The chimney itself doesn't need to be rebuilt just because the liner is done. It's a contained fix inside the existing structure.
The flue is the interior passageway inside your chimney where smoke and gases travel up and out. The liner is the material that coats the inside walls of that passageway. Think of the flue as the tunnel and the liner as the walls of the tunnel. When we talk about flue repair, we're usually dealing with cracks, blockages, or deterioration in that interior channel.
Signs include smoke backing up into the room when you use the fireplace, chunks of clay or tile in the firebox, a strong smoky smell even when the fireplace isn't in use, and visible cracks during an inspection. If your heating system seems like it's not drafting well, the flue could be the problem.
It depends on the severity. Minor cracks can sometimes be sealed. Extensive cracking — especially in a clay tile flue — usually means it's time for a new liner system to go in. We'll camera-inspect the flue if needed and show you exactly what's going on so you can make an informed decision.
It can be. A cracked or deteriorated flue can allow heat to transfer to combustible materials inside your walls — that's a fire risk. It can also let carbon monoxide leak into your home. If the flue is compromised, we recommend not using the fireplace or connected heating appliance until it's fixed.
Heat cycling is the main culprit — the flue heats up when you use the fireplace, then cools down. Over years of expansion and contraction, clay tiles crack. Chimney fires (even small ones you might not have noticed) can cause sudden, severe cracking. Moisture intrusion and age do the rest. It's a wear-and-tear issue that affects every chimney eventually.
The approach depends on the damage. For minor issues, we can seal cracks from the inside. For more extensive damage, we install a new stainless steel liner through the existing flue — it effectively gives you a brand-new interior channel without tearing the chimney apart. We assess the condition first and recommend the right fix.
You shouldn't. A cracked flue can't safely contain the heat and gases from a fire. Using the fireplace with a known flue problem puts your home at risk for a chimney fire or CO exposure. Get it inspected, get it fixed, and then enjoy the fireplace knowing it's safe.
Most flue repairs are completed in a day. If the repair involves installing a full new liner, it may take a bit longer depending on the chimney's height and condition. We'll give you a timeline when we assess the job.
When needed, yes. A camera inspection lets us see the full interior of the flue from top to bottom — every crack, gap, and buildup. It takes the guesswork out and lets us show you exactly what we're seeing. Not every job needs one, but it's a great diagnostic tool for flue issues.
Yes — fall is the ideal time. You want to know the flue is clear and intact before you start using the fireplace or cranking the furnace. Blockages, cracks, and buildup are all easier (and cheaper) to deal with before the season starts. Our maintenance guide covers the full pre-winter checklist.
At least once a year, ideally before heating season. If you use your fireplace heavily, you may want it done more often. Creosote buildup is the main concern — it's the flammable residue that coats the inside of the flue. A yearly cleaning keeps it at safe levels. Check our chimney maintenance guide for a full seasonal schedule.
Creosote is a tar-like substance that forms inside your chimney when wood burns. It sticks to the flue walls and builds up over time. The danger? It's highly flammable. A thick layer of creosote is the number-one cause of chimney fires. Regular cleaning removes the buildup before it reaches a dangerous level.
A chimney cap sits on top of the flue and keeps rain, snow, debris, and animals out. Without one, water goes straight down into the flue — and that leads to rust, liner damage, and interior moisture problems. Animals nest in open flues too, which creates blockages. If you don't have a cap, it's one of the easiest and most cost-effective upgrades you can make.
That smell is usually creosote and soot baking in the summer heat. Warm, humid air pushes the odor down through the flue and into your house — especially when the AC is running and creating negative pressure inside. A good cleaning helps a lot. Making sure the damper is closed tight and adding a chimney cap can reduce it further.
Absolutely. Raccoons, squirrels, birds, and bats all love chimneys — they're warm, dark, and sheltered. An open flue without a cap is an open invitation. If you hear scratching, chirping, or fluttering from inside the chimney, something's probably moved in. A cap with a mesh screen is the permanent fix.
Get everyone out of the house and call 911 immediately. Close the damper if you can do it safely, and don't try to put it out yourself. After the fire department clears the scene, do not use the chimney again until it's been professionally inspected. Chimney fires can crack the flue, damage the liner, and compromise the entire structure — even if it looks fine from outside.
Not all chimney fires are dramatic — some burn slowly and go unnoticed. Signs after the fact include warped or discolored metal in the firebox, cracked flue tiles, a puffy or honeycomb-looking layer of creosote, and exterior damage that wasn't there before. If you suspect it, get the chimney inspected before using it again.
Yes. Closing the damper when the fireplace isn't in use keeps conditioned air inside your home and prevents hot air (and smells) from pushing down the chimney. It also helps keep bugs and small animals from getting into the house. Just remember to open it before you light a fire again.
Seasoned hardwoods — like oak, maple, and hickory — are the way to go. They burn hotter, longer, and produce less creosote than softwoods like pine. The key word is "seasoned" — the wood needs to be dried for at least 6–12 months. Burning wet or green wood creates heavy smoke and accelerates creosote buildup inside the flue.
Most manufactured fire logs are fine for occasional use in a fireplace with a properly functioning flue. Just don't burn more than one at a time, and never poke them apart once they're lit — that changes how they burn and can release more soot than expected. They're convenient, but they're not a replacement for real seasoned wood if you use the fireplace regularly.
A few possible causes: the damper isn't fully open, the flue is blocked or partially blocked, the chimney isn't tall enough to create proper draft, or there's a negative air pressure issue inside the house (common in tightly sealed homes). It can also mean the flue has damage that's restricting airflow. If it happens consistently, it's worth getting checked out.
They can help reduce light creosote buildup, but they're not a substitute for a professional cleaning. Think of them like mouthwash — fine as maintenance between visits, but not a replacement for the dentist. A proper chimney sweep physically removes the buildup. The logs just loosen it slightly.
Look at the chimney from outside — any cracked bricks, missing mortar, or a damaged cap? Check the flashing where the chimney meets the roof. Open the damper and look up with a flashlight — is the flue clear? Inside, check for water stains around the chimney area. And schedule a professional inspection to catch what you can't see. Our maintenance guide has the full rundown.
It can be. A vapor-permeable waterproofing sealant lets the brick breathe while blocking water from getting in. It's a preventive step — like sealing a deck before it gets damaged. If your chimney is exposed to a lot of rain or sits on the weather-facing side of the house, it's worth considering. Ask about it during your next chimney inspection.
You'll likely need the chimney re-evaluated. Gas appliances produce different exhaust than oil — specifically, more moisture. An oversized flue designed for oil can cause condensation problems with gas. In most cases, a new liner sized for the gas system is the right move. We can assess the chimney and tell you what's needed.
A sweep is a cleaning — removing soot, creosote, and debris from the flue. An inspection is a diagnostic check of the chimney's condition — looking at the bricks, mortar, crown, cap, flashing, liner, and flue for damage. You usually want both done together, especially before heating season starts.
We serve 16 counties across northern and central New Jersey — from Bergen County down to Camden and Burlington counties. That includes cities like Saddle Brook, Freehold, Woodbridge, Somerville, Cherry Hill, and more. Check our full service area page to see if we cover your town.
Yes — fully licensed and insured in the state of New Jersey. Our lead technician is also CSIA certified (Chimney Safety Institute of America), which means they've been trained and tested on chimney safety standards. We carry insurance so you're protected throughout the project.
CSIA stands for the Chimney Safety Institute of America. It's the industry's gold-standard certification for chimney professionals. A CSIA certified technician has passed a rigorous exam covering chimney construction, maintenance, and safety. Not every chimney company has it — we do.
Since 2012. We're a family-owned business based in Saddle Brook, NJ. The founders came from a larger company and started Top Notch 1 to do things their way — with pride in the work, fair pricing, and a clean jobsite every time. That hasn't changed. Learn more on our about page.
Just reach out to us. We'll take your info, find a time that works for you, and give you a 1-hour arrival window so you're not waiting around all day. The technician assesses the job on-site and gives you a clear answer and a number right there — no follow-up calls, no waiting.
Yes. When our tech arrives, they assess the work and give you a number right then and there. You're not waiting for a call back or an email three days later. If it works for you, we schedule the job. If you want to think about it, no pressure at all.
We're a family-owned crew that's been doing this since 2012. We show up, explain everything before we start, give you a price on the spot, and leave the property cleaner than we found it. No sales pitch, no upsell, no revolving door of subcontractors. You get the same consistent quality every time. Our 5-star Google rating across 200+ reviews backs that up.
Contact us to discuss payment options for your specific project. We're happy to work with you on the details — just get in touch and we'll go over it when we assess the job.
We carry a 5.0-star rating on Google with over 200 reviews. We're also Google Guaranteed and hold an A+ rating with the Better Business Bureau. We've earned that reputation one job at a time — and we intend to keep it.
Every time. Leaving the property cleaner than we found it isn't just a policy — it matters to the owners personally. When we wrap up, the debris is gone, the yard is clear, and you won't know we were there except for the finished work. It's one of the things our customers mention most in reviews.
Yes — head to our project gallery to see before-and-after photos from real chimney and roofing jobs across New Jersey. We'll keep adding to it, so check back if you want to see more.
Our focus is residential work — that's where we've built our reputation and where we do our best work. If you have a commercial project, feel free to reach out and we'll let you know if it's something we can help with.
We move fast. Scheduling depends on the season — we're busiest in fall and spring — but we work hard to get someone to your property as soon as possible. Get in touch and we'll find a time that works.
We do our best to accommodate your schedule, including Saturdays when availability allows. Just let us know what works for you when you schedule your visit, and we'll find a time.
We reschedule. Chimney and roofing work needs dry conditions — laying brick, mortar, or shingles in the rain compromises the quality of the finished product. We'll contact you and find the next available dry day. Quality work is worth the wait.
Yes. After the on-site assessment, we provide a clear, written scope of work and pricing. You'll know exactly what we're doing, what materials we're using, and what it costs — before any work begins. Full transparency, no hidden charges.
WHY NEW JERSEY HOMEOWNERS TRUST TOP NOTCH 1 CHIMNEY
Family-owned and serving New Jersey since 2012, we built our reputation on honest work, fair pricing, and treating every home like our own. Here's what sets us apart.
Free Estimates, On-the-Spot Pricing
We come to you, assess the work, and give you an honest price right there — no waiting around, no hidden fees, no follow-up sales calls.
We Explain Everything Before We Start
You'll understand exactly what needs to be done and why before you sign anything. We don't move forward until you're completely comfortable with the plan.
CSIA-Certified Technicians
Our lead technician is certified through the Chimney Safety Institute of America. You can trust that every inspection and repair meets the highest industry safety standards.
No Shortcuts, Ever
We do the job right the first time. Every project is completed with quality materials and careful attention to detail — your family's safety depends on it.
Warranties You Can Count On
Our chimney rebuilds are backed by a 50-year warranty and our lining systems carry a lifetime warranty. Every repair comes with a minimum one-year guarantee.
Rated 5-Stars for a reason
We’re proud to have earned hundreds of five-star reviews across the web, including over 200 on Google alone. When you’re choosing a chimney contractor, our customers’ words speak louder than ours — and they keep coming back.
WE ALSO OFFER RESIDENTIAL ROOFING
Already trust us with your chimney? We handle roofing too. Top Notch 1 Chimney provides full residential roof repairs and replacements using top-tier materials from GAF and Owens Corning. We also take care of gutters. It’s the same team, the same standards, and the same commitment to doing the job right — just a different part of your roof.